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Telephone calls may be monitored or recorded for training and quality purposes. Please see the below chart to confirm whether your device is compatible with this software platform or click here for a list of hardware compatible with Adobe Digital Editions. TSO recommends the Bluefire Reader but as this is third party software we will not be held liable for any technical issues. Can I order PDFs by phone? The product has to be downloaded online and cannot be ordered by phone.

If you are unable to pay by credit or debit card then please contact our esupport team who may be able to arrange a pro forma invoice for payment by bank transfer - details of your download can then be supplied to you by email following receipt of payment.

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Can I buy a PDF for someone else? If you purchase a PDF on behalf of a third party then you will need to supply the intended user with full details of the software required for download and url links for the PDF. What if I am unable to download? If you experience any problem with your download then please contact our esupport team ; they will work with you to resolve supply of your order. Are there restrictions for copying or printing? PDFs are encrypted and will not allow copying, cutting or pasting.

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Unless otherwise stated the file may only be printed once. Some PDFs contain pages in landscape and portrait. To ensure these print correctly check that 'Auto-rotate and Centre' if available is selected on the 'Page Handling' options of your printer settings. Can I access my PDF on more than one device?

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It is therefore possible to open a protected PDF on up to six different devices by Authorising the software on each device with the same Adobe ID:. Please note: De-Authorising and Re-Authorising your software will use one of your six available Authorisation privileges.

What is "URLLink. If you have clicked your download and received the above file, this means your PC has not associated the new Digital software required to receive the document. Your PDF should begin downloading after a few moments. Who is the 'eBook Vendor'? The eBook Vendor is Adobe. An error message has displayed - what does it mean?

None of the requested vouchers could be obtained: Your Adobe Software could not be activated: The Adobe DRM Activator is not responding It may be that the Adobe Activator site is busy and you should try later, or that your network will not support downloads from Adobe. In this case please contact your network administrator.

Page Cannot Be Found: This error will be obtained when you click on the download link. This usually indicates that a previous attempt to download has failed before completion, resulting in a corrupt download file. Your Adobe software could not be activated. An error occurred while receiving this document. None of the requested vouchers could be obtained. Adobe DRM client Error: Local voucher engine error.

These requests are used to activate your Adobe Reader. The most likely cause is problems with your firewall or proxy server not allowing these requests through, or otherwise corrupting the requests.

The official DVSA complete theory test kit (2016 ed)

A message will inform you to update your version. Mac users: If you do not have Adobe AIR installed, or if the version you have is an earlier version than that included on this disc, you may see a warning message. Click OK to the message, then open the Resources folder on your disc drive, double-click on the Adobe AIR Installer and follow the on-screen instructions. I'm using Windows 8 and the disc won't install. My DVD skips or just doesn't run. To resolve this problem you will need to purchase Interactive DVD player software. Windows 8 will not play DVDs. To resolve this problem please:.

Click on 'Explore'. Find Windows scripting host and double click. You will then get two icons coming up, one will be 'Windows 95, 98' and the other will be 'Windows XP, '. Double click on 'Windows XP, ' and follow the instructions to install. Once this is installed please go back on my computer.

Right click once on the CD icon. Click on 'Explore. Follow the instructions to install.

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If the disk is still not working; nothing is showing or it is not responding then try performing a Microsoft update. Visit support.

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If you are using Vista and there is no error message what you are experiencing is probably a Securom related issue. To resolve this please:. Go on www. Once you have done this it will send off an analysis to Securom. If there are any further problems Securom will contact you directly. I'm using Vista and my CD-ROM doesn't run and I keep getting the message 'please insert original disc' or a 'network licence error has occurred'.

This is probably due to a Securom related issue. Please check www. The disc is not working as the screen is either blank, black or white. If you are using either Vista or Windows XP and the disc is not working as the screen is either blank, black or white then this is probably an issue with Flash Player. It is likely that you are experiencing this problem because you do not have the most up to date Flash Player.

Please follow the instructions below to resolve this problem:. In order to use your Software Download you will need to install it onto your PC or Mac and activate it using your serial number, which you are supplied with on the order confirmation screen.

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To install the program double-click the downloaded file and follow the on-screen instructions. You will need to accept the terms and conditions of use during the installation. When you open the program for the first time you will need to activate it by entering your serial number when prompted. To install the program double-click the downloaded file.

Double click this icon and follow the on-screen instructions. The program will automatically open and prompt you to activate it by entering your serial number. Purchasing a software download through the TSO Shop follows the same procedures as purchasing other products.

I really need to get done with my studies so I can do my theory test, and this is becoming impossible. Any ideas? Posted on Oct 22, 4: Likely it is not compatible with Sierra. Is macOS If so connect a blank external HD to the Mac and install an older macOS version on the disk, boot from that disk and install your app and see if it works. Posted on Oct 25, 3: Oct 25, 3: Contact the maker of the DVD and ask them if it works on I suspect their answer will be that the requirements are clearly stated: Look for an updated version of the DVD and buy it.

Page content loaded. Oct 22, 8: Without knowing that you can try installing This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum or other appropriate forum. Oct 23, 9: Communities Contact Support. Sign in. Browse Search.

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